Moving in

A move-in permit (MIP) is required to move into the Dubai Hills Estate community and access will be denied without it. To apply for a move-in permit, visit

You must apply for the MIP online on this portal at least one business day before the scheduled move. To apply for a move-in permit, visit The following documents will be required to be uploaded when applying for MIP –
• Ejari copy
• Emirates ID front and back
• Passport copy with visa page
Note: Homeowners may log in using their credentials and apply for the MIP. No further documents are required to be uploaded.

Tenants may not be able to apply for MIP if there is outstanding service fees on the property. Tenants may contact their landlord to settle the payments before applying for MIP.

If you are a new tenant and have not already received the access cards from the landlord, you may apply for new access cards by filling the application for vehicle access form and submitting to us at or at the ECM office located at the lower ground level in Acacia A. The following supporting documents will be required along with the application –
a. Ejari copy
b. Passport + visa copy or Emirates ID copy of tenant
c. Access card issuance fee of AED 200/- each (payable by credit card only)

As per the policy, the maximum number of access cards that can be issued against your property will be based on the number of parking spots assigned to your unit.

The validity of access cards issued to tenants is linked to their tenancy contract expiry date. Once your tenancy contract is renewed, please upload your new contract/Ejari copy by logging into this portal or by sending an email to submitted, the access cards will be reactivated within 2 working days. Damaged or lost cards can be replaced by visiting the ECM office located at the lower ground level in Acacia A. An access card issuance fee of AED 200/- per card will apply. Only credit card payments are accepted.

Please return the access cards in your possession to the landlord at the time of vacating.

The access cards are provided along with the cardholder and can be installed on the interior side of the vehicle windshield.
• Clean the glass well before attaching the cardholder.
• Cardholder should be in the “portrait” position on the left side of your windshield.
• Ideal reading distance is 8-12 feet (between the card and the reader).