A move-in permit (MIP) is required to move into the Emirates Living community and access will be denied without it. Click here to apply.
You must apply for the MIP online on this portal at least one business day before the scheduled move. Apply for a move-in permit here. The following documents will be required to be uploaded when applying for MIP –
• Ejari copy
• Emirates ID front and back
• Passport copy with visa page
Note: Homeowners may log in using their credentials and apply for the MIP. No further documents are required to be uploaded.
Tenants may not be able to apply for MIP if there are outstanding service fees on the property. Tenants may contact their landlord to settle the payments before applying for MIP.
If you are a new tenant, you will receive your vehicle access card(s) from the landlord. Once you receive this, follow these steps to activate your card(s):
– Log in to your community portal and select ‘Access cards’ from the menu bar.
– Enter the required details including plate source, plate number, plate code, and vehicle make.
– Click ‘Request type’ and select ‘Activate existing card’, followed by your access card number, and submit your application.
If all the information provided is accurate, the card(s) will be activated within one business day. You will also receive an email confirmation on your registered email address.
As per the policy, the maximum number of access cards that can be issued against your property will be based on the number of parking spots assigned to your unit.
The validity of access cards issued to tenants is linked to their tenancy contract expiry date. Once your tenancy contract is renewed, please upload your new contract/Ejari copy by logging into this portal or contacting ECM on 800 EMAAR (36227). Once submitted, the access cards will be reactivated within 2 working days. Damaged or lost cards can be replaced online by logging in to your account and clicking ‘Access Card request’. You can also purchase new access cards via the Emaar One app. You will be charged an issuance fee of AED 200 per card (payable by credit card only).
If you have lost your card, inform your community security immediately so that we can deactivate your card and prevent it from being misused. You can apply for new cards by simply logging onto your community portal and clicking ‘Apply for a new card’.
Now you can also purchase access cards via the Emaar One app and avail 50% off on your purchase for a limited period.
The access cards are provided along with the cardholder and can be installed on the interior side of the vehicle windshield.
• Clean the glass well before attaching the cardholder.
• Cardholder should be in the “portrait” position on the left side of your windshield.
• Ideal reading distance is 8-12 feet (between the card and the reader)
Please return the access cards in your possession to the landlord at the time of vacating.