In a hat trick win, ECM brought home the Best Facility Management Company Award in addition to the Best Real Estate - Customer Experience at the Gulf Real Estate Awards 2019 ceremony held on 27 March 2019.
Competing against the region's most prominent real estate companies, ECM’s #CustomerFirst model complimented by its recent strides into artificial intelligence, predictive maintenance and predictive customer management demonstrated the company’s contribution to enhancing the quality of community living and resident experience across the 37,000 homes managed.
The recognition highlights ECM’s unwavering focus on adding value to its communities through services such as the free home maintenance programme that mingled technology and ways to improve property health for their residents. With over 50 organisations vying for titles, the third edition of the Gulf Real Estate Awards recognised and rewarded excellence across the real estate in the region by live transparent judging and benchmarked feedback reports.
The Awards aim to support organisations and businesses as a vehicle for sharing best practice and for promoting continuous improvement, learning and personal development.