Are you making the most of your neighbourhood?

Our teams have got it covered – there’s a lot we can do for your community

Our team members are trained to deliver world-class services in all aspects of community and association management. We manage large projects, but are always happy to develop tailor-made service for our clients – we’ve established our structure to ensure our service delivery is both customer-friendly and community-centric above all else.

Owners association management

Based on our wide experience and qualifications, we are well placed to cater to a community’s owners association management needs and more. Here are just a few of the services we can offer:

Association management
  • Provide Annual General and Extraordinary Assemblies assistance including setup,
    meeting notices, announcements, agenda compilation and circulation
  • Conduct regular board meetings
  • Prepare for board elections
  • Provide professional consultations to the board
  • Advise the board on strategic decision making and dispute resolution
  • Offer complete administrative and secretarial support
  • Introduce, uphold and enforce community governance strategies
  • Respond promptly to all service requests and emergencies
  • Establish and maintain homeowner/occupant data
  • Develop and maintain a communications strategy for residents
  • Offer government relations, legal support and local authorities liaison
  • Promote community spirit and resident engagement

Site and contract management
  • Review property conditions and conduct regular site inspections
  • Recommend and implement community improvements/enhancements
  • Source, negotiate and manage service providers, procurement and contracts
  • Hire, train and supervise on-site personnel and sub-contractors
  • Advise and administer insurance coverage
  • Ensure regulatory compliance

Financial management
  • Prepare annual budgets customised to each individual community
  • Monitor / reconcile bank accounts
  • Direct day to day expenses
  • Manage cash flow (receivables and  payables)
  • Invoice and collect service fees
  • Direct and manage electronic funds
  • Maintain, monitor and manage investment funds
  • Compile financial reports incorporating statements, ledgers, cheque disbursements
    and income/expense – actuals and projections
  • Enforce financial penalties following community violations and late payments
  • Obtain relevant approval from regulatory bodies

Technical management
  • Manage infrastructure, underground networks and building services
  • Conduct limnology audits (condition of water bodies, water treatment)
  • Audit technical performance and energy management
  • Manage civil works, electromechanical systems
  • Landscaping and irrigation
  • Ensure health and safety compliance

Customer service
  • 24 hour, 365 days a year Customer Care
  • Crisis management and emergency response