The Old Town Island
The Old Town Island is a quaint village-inspired development in Downtown Dubai. Low-rise buildings hide a market square, quiet alleyways and inner courtyards that represent traditional Arabic architecture. There are four quarters, namely Al Bahar, Tajer, Attareen and The Palace Downtown Dubai with views of the lake and Burj Khalifa, offering accommodation ranging from one- to four-bedrooms. The community is home to 405 apartments, 161 hotel rooms, 83 suites, 2,100 parking bays, 15 restaurants and cafes, 89 shops, 130,000 sq ft of boutique spaces and four pools.
Community fact: The Old Town Island is home to 405 apartments across 101 floors.
Frequently asked questions
For urgent matters, please contact Community Security or call us on 800 EMAAR (36227). For non-urgent issues, the easiest way to tell us is by logging on to your community portal and selecting ‘My Service Request’. Here you can attach a picture along with your comments and the exact location (building/floor/street) and submit your request.
If the issue pertains to structural defects within your premises, you may visit our Customer Care Department located at Emaar Square, Building 2, Ground Floor. For accidents or claims, please contact Dubai Municipality on 800 900 or +971 4 221 5555.
Yes, you can. You must ensure all members of your household staff are sponsored by you or that they are hired through a professional agency. For more information please refer to the household staff factsheet in our Downloads section.
For information on the availability of visitor parking in your community, please contact your tower reception or the community security office. Kindly note that visitor parking is only for visitors; residents are requested to use their assigned parking bays only.
There is a Defects Liability Period (DLP) of one year from the handover of the property. If your unit is within DLP, please contact email@example.com
For all other issues, you may contact the service provider of your choice. You, as the homeowner, are responsible especially if the Defects Liability Period has already expired.