The Old Town Residences
The Old Town Residences is a homage to old Dubai, with accommodation ranging from one, two, three and four-bedroom apartments across low-rise three-storey apartment buildings to a number of exclusive mid-rise towers with penthouses. The development takes many architectural cues from the original Al Bastakia neighbourhood of Bur Dubai.
Earthy tones and materials are used to recreate the gypsum, clay or sarjool plastering used in the early twentieth century, which contrasts with the dramatic towers of the surrounding Downtown Dubai community and Burj Khalifa. The Old Town is split into six different districts: Yansoon, Reehan, Miska, Zaafaran, Zanzabeel and Kamoon.
Community fact: The Old Town Residences is home to 1549 apartments across 225 floors.
Frequently asked questions
For urgent matters, please contact Community Security or call us on 800 EMAAR (36227). For non-urgent issues, the easiest way to tell us is by logging on to your community portal and selecting ‘My Service Request’. Here you can attach a picture along with your comments and the exact location (building/floor/street) and submit your request.
If the issue pertains to structural defects within your premises, you may visit our Customer Care Department located at Emaar Square, Building 2, Ground Floor. For accidents or claims, please contact Dubai Municipality on 800 900 or +971 4 221 5555.
Yes, you can. You must ensure all members of your household staff are sponsored by you or that they are hired through a professional agency. For more information please refer to the household staff factsheet in our Downloads section.
For information on the availability of visitor parking in your community, please contact your tower reception or the community security office. Kindly note that visitor parking is only for visitors; residents are requested to use their assigned parking bays only.
There is a Defects Liability Period (DLP) of one year from the handover of the property. If your unit is within DLP, please contact firstname.lastname@example.org
For all other issues, you may contact the service provider of your choice. You, as the homeowner, are responsible especially if the Defects Liability Period has already expired.