The Residences I & II is a mixed-use commercial and residential development of nine towers, offering one-, two-, three-and four-bedroom apartments, luxury penthouses and villas located around the Burj Lake. With four parking levels, concierge facility and 24-hour maintenance & security, The Residences serves as the home next-door to corporate offices in Downtown Dubai’s Emaar Square, Boulevard Plaza, The Corporate Suites in Burj Khalifa, The Offices, and Al Saaha Offices in The Old Town Island.
A completely self-contained community, there are retail shops and cafes on the podium level, that links the towers. The prime location affords residents enthralling lake views and vistas of the Dubai skyline at night.
Community fact: The Residences is home to 996 apartments across 275 floors.
Frequently asked questions
For urgent matters, please contact Community Security or call us on 800 EMAAR (36227). For non-urgent issues, the easiest way to tell us is by logging on to your community portal and selecting ‘My Service Request’. Here you can attach a picture along with your comments and the exact location (building/floor/street) and submit your request.
If the issue pertains to structural defects within your premises, you may visit our Customer Care Department located at Emaar Square, Building 2, Ground Floor. For accidents or claims, please contact Dubai Municipality on 800 900 or +971 4 221 5555.
Yes, you can. You must ensure all members of your household staff are sponsored by you or that they are hired through a professional agency. For more information please refer to the household staff factsheet in our Downloads section.
For information on the availability of visitor parking in your community, please contact your tower reception or the community security office. Kindly note that visitor parking is only for visitors; residents are requested to use their assigned parking bays only.
There is a Defects Liability Period (DLP) of one year from the handover of the property. If your unit is within DLP, please contact firstname.lastname@example.org.
For all other issues, you may contact the service provider of your choice. You, as the homeowner, are responsible especially if the Defects Liability Period has already expired.