Technical management
The combined experience of our technical team members is unmatched in the industry. Essentially, their focus is to work with a community’s assets to ensure their longevity and sustainability with regular technical audits and efficient management of service providers.
They provide the necessary knowledge and experience to efficiently manage Mechanical, Electrical and Plumbing (MEP) assets, minimise failures, optimise and rationalise energy consumption as well as generally extend the asset lifecycle through preventive and reliability centered maintenance.
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Maintaining assets
Task sheets outline PPMs and frequency of maintenance requirements. These are shared with service providers for standardising, benchmarking and streamlining operations.
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Regular audits
Technical audits ensure ISO compliance, plant and equipment management, conditional assessments, minimal downtime of plant and assets, and risk mitigation.
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Work Order management
Integrated Community Management System (ICMS) is a home-grown CMMS software for efficient asset management. It analyses asset lifecycle cost and monitors and manages energy consumption.
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REMOTE VISIBILITY
ICMS and ESAM offers access to community assets by the senior management, operations team and service providers at any given time.

Maintaining assets01
Task sheets outline PPMs and frequency of maintenance requirements. These are shared with service providers for standardising, benchmarking and streamlining operations.

Regular audits02
Technical audits ensure ISO compliance, plant and equipment management, conditional assessments, minimal downtime of plant and assets, and risk mitigation.

Work Order management03
Integrated Community Management System (ICMS) is a home-grown CMMS software for efficient asset management. It analyses asset lifecycle cost and monitors and manages energy consumption.

REMOTE VISIBILITY04
ICMS and ESAM offers access to community assets by the senior management, operations team and service providers at any given time.
Site management
A community in pristine condition and with pleasing aesthetics offers the first impression of a well-managed environment. But it takes a lot of work to maintain consistently high standards on a daily basis, and that’s where our hard and soft facilities management skills come into play.
– Essential services verification and compliance
– Risk assessments (e.g. fire and occupational health and safety)
– Contract specification and tender evaluations
– Conditional, compliance and performance audits
– Environmental & energy management system (ISO 14001:2015 & ISO 50001:2018)
HARD SERVICES
– Underground infrastructure (potable water, irrigation water and sewerage)
– Above ground infrastructure (roads, landscaping, parks, lakes, sewage treatment plants, pumping stations)
– Recreational infrastructure (lakes, swimming pools, sports courts, play areas)
– Planned preventative maintenance and reactive maintenance
– Asset refurbishments and upgrades
– Small capital works
– Emergency preparedness, occupational health and safety and risk management
SOFT SERVICES
– Manage concierge services
– Oversee security services
– Supervise sustainable cleaning (general and specialised)
– Control waste management regimes (including recycling)
– Deploy pest control deployment
– Manage landscaping contractors
– Oversee irrigation practices
Emaar Smart Asset Management
– Serving over 145 buildings and 150 remote utilities sites, Emaar Smart Asset Management (ESAM) brought a 34% reduction in MEP maintenance through optimization of resources and scope modification.
– Optimized operational spending by 60% in communities in the first two years by reducing reliance on individual building management systems.
– Replaced localized building management systems with a central command centre that operates, manages, predicts, controls, diagnoses and auto-fixes, where possible, prescribes maintenance solutions and their sequence of operations.
– With over 1,000 pre-configured algorithms, it is focused on enhancing asset longevity, improving residents’ comfort and promoting energy conservation and sustainability.
DID YOU KNOW?
First company in the Middle East to achieve ISO 50001 (energy) and ISO 14001 (environment) at the same time in addition to the OHSAS 18001 (occupational health & safety) certification as well.
ESAM processes over 2 MN datasets daily and analyses over 12,000 records/minute, thereby moving from preventive and reactive to a more systematic predictive and energy-centered maintenance approach.
ESAM (one of the region’s largest smart building management system) reduced maintenance costs by 34% over a two-year period and boosted energy savings by 20% over three years.
First company in the Middle East to achieve ISO 50001 (energy) and ISO 14001 (environment) at the same time in addition to the OHSAS 18001 (occupational health & safety) certification as well.
ESAM processes over 2 MN datasets daily and analyses over 12,000 records/minute, thereby moving from preventive and reactive to a more systematic predictive and energy-centered maintenance approach.
ESAM (one of the region’s largest smart building management system) reduced maintenance costs by 34% over a two-year period and boosted energy savings by 20% over three years.